Frequently Asked Questions

Why do you need to groom cats?

Even some of the most responsible cat owners believe the myth that cats hate water. The truth is, water actually calms cats down. Why not let them enjoy all the benefits that a regular warm soapy bath or shave has to offer. We strongly recommend cat owners bring their feline friends to us as early as possible. The younger a kitten is, the better they will adapt to the routine of a regular warm bath.

Why is it important to treat your pets to a regular nail care treatment?

Failing to have the nails of your pet clipped and maintained correctly could prove extremely costly for your home but your pet's health. Wooden floors, freshly painted walls or chair and table legs could all become a playground for a cat or dog with unreasonably long nails. We suggest getting them trimmed every 3-4 weeks to better your pet's health. Neglecting to cut your pet's nails can result in injuries ranging from torn nails to arthritis. To avoid overgrown nails into your pet's pads, make sure the nails are trimmed regularly.

What are the benefits to a doggie daycare?

Most dogs love to socialize! Although, daycare is not for all dogs. For the dogs who enjoy a couple days a week of socializing, exercise and monitored play time will help to eliminate boredom, anxiety and destructiveness. Good sleep habits are to follow a days play at daycare as well as the social part of a dog's life. Daycare is a great alternative for busy pet owners who put in long hours or will be away from their house for a long period of time.

What Vaccinations does OTL require?

Unlike most daycares and grooming facilities in the surrounding area, we require all 3 sets of shots for a puppy. This will eliminate any chance of your puppy catching something at a young age. All animals that enter our facility must be up to date with rabies, parvo & distemper. Kennel cough is a personal call as it is an airborne symptom we cannot control. Regular grooming for daycare attendees is a must to avoid fleas and other critters.

Do you offer food and water during a daycare day?

Our water fountains around our facility are always full. Please keep in mind some dogs will not take a break to indulge in the fresh H20 as they are too busy socializing. We ask that you do not bring food to daycare as a lot of dogs can show food aggression. If your dog needs lunch, feel free to notify our staff.

What if my dog gets sick from your facility?

Kennel cough is common a couple times a year. Please keep your pet away from daycare if they are showing indications. Notify the facility as we have some tips and tricks from our veterinarian on how to treat it without a visit to the vet. If we notice your dog is acting off or different than usual we will contact you to make a plan of action going forward.