Frequently Asked Questions

Why do you need to groom cats?

Even some of the most responsible cat owners believe the myth that cats hate water. The truth is, water actually calms cats down. Why not let them enjoy all the benefits that a regular warm soapy bath or shave has to offer. We strongly recommend cat owners bring their feline friends to us as early as possible. The younger a kitten is, the better they will adapt to the routine of a regular warm bath.

Why is it important to treat your pets to a regular nail care treatment?

Failing to have the nails of your pet clipped and maintained correctly could prove extremely costly for your home but your pet's health. Wooden floors, freshly painted walls or chair and table legs could all become a playground for a cat or dog with unreasonably long nails. We suggest getting them trimmed every 3-4 weeks to better your pet's health. Neglecting to cut your pet's nails can result in injuries ranging from torn nails to arthritis. To avoid overgrown nails into your pet's pads, make sure the nails are trimmed regularly.

What Vaccinations does OTL require?

Unlike most grooming facilities in the surrounding area, we require all 3 sets of shots for a puppy. This will eliminate any chance of your puppy catching something at a young age. All animals that enter our facility must be up to date with rabies, parvo & distemper. Kennel cough is a personal call as it is an airborne symptom we cannot control.

What if my dog gets sick from your facility?

Kennel cough is common a couple times a year. Notify the facility as we have some tips and tricks from our veterinarian on how to treat it without a visit to the vet. If we notice your dog is acting off or different than usual we will contact you to make a plan of action going forward.